Help

FAQ Sections: Website FAQ - Product FAQ - Printer Troubleshooter FAQ

Most Popular Help Questions

How can I find the correct cartridge/toner for my printer?

You can search for the correct cartridges/toner using the printer make and model or by cartridge code.

The printer model number can be found on the printer itself. It is normally a combination of a series name and model number. eg. Epson Stylus C42, Canon Pixma iP4200 etc.
 
Similarly, the cartridge/toner code can be found on the cartridge/toner itself. You may also find a list of these consumables in the printer manual or on your printer manufacturers website.

Enter the printer manufacturer eg. Epson / HP  and add the model number / product code.

If you don’t find any results for your printer model, it doesn’t mean that we don't stock cartridges/toner for it. It simply means that your printer model is not listed on our website and the cartridge/toner you are looking for is listed under some other printer model number. Try to search with product code.

If you need assistance, please Contact Us with your printer make and model number and we will be happy to help.

How can I get help/ask questions about a specific product?

On every product page we have a "Ask a question about this product " link just under the products picture. This allows you to easily ask any questions you may have about a particular product. We are always happy to help so please feel free to contact us with any questions you may have.